If you purchased the JIVR directly from the JIVR online store, please contact our customer support immediately. If you bought it from a dealer, please contact that dealer directly.
Nope. It’s thick, it’s durable and it’s protected from dirt and the elements because it’s encased inside JIVR’s frame. Carbon fibre belts will outlive us all.
JIVR uses standard bicycle components – wheels, tyres, inner tubes, brakes, grips, seat, pedals etc. and can be replaced with other components if needed.
The internal components (batteries, engine, electronics and the chainless drivetrain) are proprietary and need to provided by JIVR.