Category : Product FAQ

The typical useful life of the battery lasts for about one thousand charging cycles. Even with very heavy use, this translates into many years. At fifty kilometers per cycle, the battery should power JIVR for around 50,000 kilometers before you notice any significant drop in the battery capacity.

The answer depends on a few things. The level of pedal assistance you use, your weight, the outside temperature and the incline you ride on can influence how long a fully charged battery last. This is why it’s best to think in terms of the flexible range that has considering all these factors and more. On average, a fully charged battery will power the JIVR for around fifty kilometers on a flat surface.

Depending on the part in question, yes. Things like tyres, brakes, grips and the seat can be changed to suit your needs and preferences. However, do not alter, modify or otherwise change any parts of the folding mechanism, electrical system or anything encased in JIVR’s frame. Any alterations on these parts void the validity of any existing warranty.

Depending on the part in question, yes. Things like tyres, brakes, grips and the seat can be changed to suit your needs and preferences. However, do not alter, modify or otherwise change any parts of the folding mechanism, electrical system or anything encased in JIVR’s frame. Any alterations on these parts void the validity of any existing warranty.

Yes, but only by us. If you feel that there is an issue regarding your battery, contact our customer support. Do not attempt to access or remove JIVR’s battery.

JIVR’s battery will deliver approximately one thousand lifetime charging cycles of use, which translates into many years of service, even for heavy users. If you believe that the battery is underperforming or needs to be replaced, please contact our customer support.

No. In fact, you shouldn’t try to access the battery at all. Use the charging port located on the bike’s right side (under the lever you have to unlock to unfold the bike) to connect to the supplied battery charger.

JIVR magnetic charging socket